Effective Date: August 31, 2026

Oasis Dentistry (“Oasis Dentistry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit oasisdentistrync.com, communicate with us, request an appointment, submit a form, participate in SMS communications, or otherwise interact with our practice.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us as well as information collected automatically when you use our website.

Information You Provide Directly

Depending on how you interact with Oasis Dentistry, we may collect information such as:

  • First and last name
  • Telephone number
  • Email address
  • Preferred office or location
  • Appointment-related information
  • Information submitted through contact or inquiry forms
  • Comments, questions, or other information you choose to provide
  • Information submitted through new-patient or patient paperwork
  • Insurance or payment-related information when applicable
  • Communication preferences
  • SMS/text messaging consent and opt-in information
  • Records of communications with our office

Our general website contact forms are intended for general inquiries. Please do not submit sensitive medical or health information through a general contact form unless specifically instructed to use a secure patient form or system designed for that purpose.

Patient and Health Information

Certain information you provide to Oasis Dentistry in connection with dental treatment, patient registration, medical history, appointment scheduling, or other healthcare services may constitute Protected Health Information (“PHI”).

When applicable, PHI is handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”), other applicable healthcare privacy laws, and Oasis Dentistry’s Notice of Privacy Practices.

This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices. If there is a conflict between this Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will govern the use and disclosure of PHI.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, scripts, server logs, analytics tools, and similar technologies.

This information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • Links or features clicked
  • Approximate geographic information derived from your IP address
  • Website interactions and navigation activity
  • Advertising or campaign attribution information
  • Cookie identifiers and similar online identifiers

We may use this information to operate the website, understand how visitors use it, improve performance, protect the website from fraud or abuse, and evaluate our marketing efforts.

2. How We Use Information

We may use personal information for purposes including:

  • Responding to questions and inquiries
  • Scheduling, confirming, modifying, or managing appointments
  • Providing dental services and patient support
  • Communicating with current and prospective patients
  • Sending appointment reminders and administrative communications
  • Sending SMS/text communications when you have provided appropriate consent
  • Processing new-patient information and paperwork
  • Maintaining patient and business records
  • Providing information about our services
  • Operating, maintaining, and improving our website
  • Personalizing website functionality and user experience
  • Measuring website traffic and engagement
  • Understanding how visitors find and use our website
  • Evaluating advertising and marketing campaigns
  • Preventing fraud, abuse, security incidents, or unauthorized access
  • Complying with applicable laws, regulations, professional requirements, legal processes, and healthcare obligations
  • Protecting the rights, safety, and property of Oasis Dentistry, our patients, our staff, and others

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

3. SMS and Text Message Privacy

If you provide your mobile telephone number and consent to receive SMS or text messages from Oasis Dentistry, we may use your telephone number to send communications related to your relationship with our practice.

These communications may include, where applicable:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling communications
  • Office updates
  • Responses to inquiries
  • Patient service communications
  • Other communications you have agreed to receive

Consent to receive SMS messages is not required as a condition of receiving dental treatment.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance when supported by the messaging service, or contact Oasis Dentistry directly.

SMS Information Sharing

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may use service providers solely as necessary to facilitate or deliver communications on our behalf, subject to appropriate confidentiality and data-protection requirements. Such service providers are not permitted to use SMS consent information or mobile telephone numbers for their own independent marketing purposes.

4. How We Share Information

We may share information in limited circumstances necessary to operate our practice and website.

Service Providers

We may disclose information to companies that perform services on our behalf, such as:

  • Website hosting and maintenance providers
  • Website developers and technical support providers
  • Appointment scheduling platforms
  • Patient communication platforms
  • Email and SMS service providers
  • Analytics providers
  • Advertising and marketing technology providers
  • Spam and fraud prevention services
  • Payment processors
  • Practice-management and patient-management technology providers
  • Professional advisers and consultants

These providers may access information only as reasonably necessary to perform services for us and are expected to handle information appropriately.

Appointment Scheduling Providers

Our website may connect you with third-party appointment scheduling services. When you use these services, information you submit may be processed by the scheduling provider according to its own privacy practices and, when applicable, agreements with Oasis Dentistry.

Healthcare Operations

Where permitted by applicable law and HIPAA, information may be shared with healthcare providers, insurers, business associates, laboratories, specialists, or other parties involved in treatment, payment, or healthcare operations.

Such disclosures involving PHI are governed by applicable healthcare privacy requirements and our Notice of Privacy Practices.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or regulation
  • Respond to a subpoena, court order, warrant, or other lawful request
  • Cooperate with law enforcement or regulatory authorities
  • Protect our rights or property
  • Prevent fraud, misuse, or security threats
  • Protect the health, safety, or rights of our patients, staff, website visitors, or others

Business Transactions

If Oasis Dentistry undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar organizational transaction, information may be disclosed or transferred as part of that transaction, subject to applicable legal requirements.

SMS Consent and Mobile Information

Regardless of other provisions of this Privacy Policy:

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality and understand how visitors interact with the site.

A cookie is a small data file stored by a browser or device. Similar technologies may include local storage, pixels, tags, and scripts.

Strictly Necessary Technologies

These technologies help provide essential website functionality, maintain security, manage sessions, and remember privacy or cookie preferences.

Functional Technologies

These technologies support features such as:

  • Appointment booking
  • Embedded maps
  • Video or multimedia content
  • Translation tools
  • Form functionality
  • Spam prevention

Analytics Technologies

Analytics technologies help us understand website traffic, visitor interactions, popular pages, navigation patterns, and website performance.

Advertising and Marketing Technologies

Where used and permitted, advertising technologies may help us understand which campaigns brought visitors to our website, measure advertising effectiveness, and deliver or evaluate relevant advertising.

When third-party services are embedded into our website, your browser may communicate directly with those providers and may transmit information including your IP address, browser or device information, and the page you are visiting.

You can control cookies through your browser settings and, when available, through the cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.

For more information, please review our Cookie Policy.

6. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, platforms, social media networks, maps, scheduling tools, or other services.

For example, appointment scheduling may be provided through an external scheduling platform, and maps or other website functionality may be provided by third-party services.

When you leave our website or interact directly with a third-party service, that provider may collect information according to its own privacy policy.

Oasis Dentistry is not responsible for the privacy practices, content, security, or policies of websites and services we do not control.

We encourage you to review the privacy policies of any third-party services you use.

7. Social Media

Oasis Dentistry may maintain pages or profiles on third-party social media platforms.

If you interact with us through social media, the platform may collect information about your activity according to its own privacy policy. Information you make publicly available through social media may also be visible to Oasis Dentistry and other users.

Please avoid submitting sensitive medical or health information through public social media comments or messages.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

You should use caution when transmitting sensitive information electronically and use secure patient communication systems when provided.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and patient records, comply with healthcare and legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Patient and medical records may be retained for periods required by federal or state healthcare laws, professional standards, insurance requirements, or other legal obligations.

10. Your Privacy Choices

Depending on the nature of your interaction with us and applicable law, you may be able to:

  • Request information about personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information, where legally permitted
  • Withdraw consent for certain communications
  • Opt out of marketing emails
  • Opt out of SMS/text messages
  • Adjust cookie preferences
  • Disable or delete cookies through your browser
  • Contact us with questions about how your information is handled

Certain information may not be deleted when we are legally or professionally required to maintain it, including certain dental, healthcare, financial, or transaction records.

Email Communications

If you receive promotional email communications from us, you may opt out using the unsubscribe instructions included in the communication, where applicable.

We may continue to send non-promotional communications that are necessary to manage appointments, patient care, transactions, or our relationship with you.

SMS Communications

You may opt out of SMS communications by replying STOP to an SMS message or by contacting us directly.

Opting out of promotional or optional SMS messages does not necessarily prevent us from contacting you through other methods when necessary for patient care, appointment administration, legal obligations, or other permitted purposes.

For complete SMS terms, please review our Terms and Conditions.

11. State Privacy Rights

Residents of certain states may have additional rights regarding their personal information under applicable state privacy laws.

Depending on your state of residence and whether a particular law applies, these rights may include the right to:

  • Know or access certain personal information
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a copy of certain information
  • Opt out of certain forms of targeted advertising, sale, or data sharing
  • Appeal certain privacy-request decisions
  • Exercise privacy rights without unlawful discrimination

Not all state privacy laws apply to all organizations or all types of information. In addition, healthcare information regulated by HIPAA or other healthcare laws may be exempt from certain consumer privacy laws.

To submit an applicable privacy request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website is intended to provide information about dental services to patients and families and is not directed toward children for the purpose of independently collecting personal information online.

Parents or legal guardians may provide information relating to a minor when seeking dental services on the minor’s behalf.

If we learn that personal information has been submitted directly by a child in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately.

Patient information relating to minors is handled in accordance with applicable healthcare and privacy laws.

13. Do Not Submit Sensitive Medical Information Through General Website Forms

General website contact forms, social media messages, and standard email communications may not be appropriate for sensitive healthcare information.

Unless a form is specifically identified as a secure patient form, please do not submit detailed medical information, diagnoses, treatment information, Social Security numbers, payment card information, or other highly sensitive information through a general inquiry form.

For questions about your treatment or patient records, please contact our office directly or use an authorized secure patient communication method.

14. HIPAA and Notice of Privacy Practices

Because Oasis Dentistry provides healthcare services, certain patient information may be subject to HIPAA and other medical privacy laws.

Our HIPAA Notice of Privacy Practices describes how medical information about patients may be used and disclosed and how patients may access that information.

This website Privacy Policy primarily addresses information collected through our public-facing website and related online services. It is not intended to replace the rights and protections described in our Notice of Privacy Practices.

Patients should review the HIPAA Notice of Privacy Practices available through our patient paperwork resources for additional information regarding PHI.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Effective Date” at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Continued use of the website after an updated policy becomes effective constitutes acknowledgement of the revised policy to the extent permitted by applicable law.

16. Contact Oasis Dentistry

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Oasis Dentistry.

Concord Office

Oasis Dentistry
8525 Pit Stop Court, Suite A
Concord, NC 28027

Phone: (704) 548-2700
Email: contactus@oasisdentistrync.com

Charlotte Office

Oasis Dentistry
Eastover Medical Park
2711 Randolph Road, Suite 202
Charlotte, NC 28207

Phone: (704) 332-8188
Email: uptown@oasisdentistrync.com

Last Updated: August 31, 2026